FAQ's
Most of what follows is what we are asked on the telephone in the first day or two. We have written the answers as we would give them in person, without euphemism.
In the first few hours
What most people telephone about on the first day.
Someone has just died — what do i do first?
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Can I ring you in the middle of the night?
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Do I have to decide anything straight away?
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Can I sit with my loved one before you come?
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Costs and payment
What things cost, when they are due, and what help exists.
How much does a funeral cost?
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When do I have to pay?
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Can the estate pay?
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Is there help if I cannot afford a funeral?
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Arranging the funeral
Choices, timing and how much of it is up to you.
How soon can the funeral be held?
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Does it have to be religious?
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Can we do something unusual?
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Can I visit my loved one before the funeral?
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Afterwards
What happens to the ashes?
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Can you arrange a headstone?
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Who do I need to notify?
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Is there support if I am struggling?
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Talk to us
No obligation, and no charge for a conversation. We answer the telephone in person, day or night.
What happens next
01
Telephone
01709 571 777, answered in person at any hour of any day.
02
Send a message
Use the contact form and we will reply the same working day.
03
Call in
Our Swinton office, Monday to Friday — no appointment needed to ask.
Still not sure? Ask us directly.
Send us a message and we will reply the same working day — or telephone us at any hour if the death has just happened.